Terms and Conditions

& Enrolment Agreement

Terms of Enrolment:  
1 Day Events:

  • 1 day events are non refundable. You may transfer your booking to a future training within six (6) months of the course date provided you give us at least 48hrs notice prior to the event. If no notice is given, or you do not show up for your event, your enrolment is non transferrable and no refund will be given.
  • You agree to disclose to Inner Results any past history or circumstances under which you may be unfit to attend a training or keep an open mind at our events with Inner Results

Certification Trainings:

  • For our Certification Trainings (3 Day Hypnosis Certification Training, Level 1 Coaching Course (NLP Practitioner Certification Training), and Level 2 Coaching Course (NLP Master Practitioner Certification Training), you agree that you have (7) days from the enrolment date to cancel your enrolment and have 100% of your payment refunded. Thereafter, you understand that there is a minimum non-refundable cancellation fee of $1500 per training (only if more than this amount has been paid). If less that $1500 has been paid, no refund will be given. 
  • You agree that this is a reasonable fee, necessary for covering the fees and expenses that Inner Results incur in order to make the training a valuable experience for you.  
  • If you cancel your enrolment, you will be refunded any amount you have paid in excess of the cancellation fee.  
  • If you enrol in a training within 7 days of the start date, no refunds will be given. You may defer your enrolment to a later date, if one is available.
  • You agree to pay the balance of your fees at least fourteen (14) days prior to the start of your training, unless another arrangement has been agreed upon. You agree to meet the conditions of payment agreements made through Moonclerk, Jotform or any other electronic means.
  • You agree that you will not receive any certifications from us until all the course requirements have been met, including payment in full.  
  • You agree that certifications will be issued at the discretion of the Trainer of NLP, Hypnosis, Time Line Therapy® and NLP Coaching, Jeremy Hills. 
  • You agree that additional tasking may be given to you to meet certification requirements and certifications will not be issued until all tasks are completed.
  • You agree that once you attend any training, agreed upon fees are payable whether or not certifications have been issued.
  • You understand that you have access by email to coaches for assistance with any of the pre study material, if you need it. Cancellation voids such assistance.  
  • You agree to disclose to Inner Results any past history or circumstances under which you may be unfit to attend a training with Inner Results.  
  • You agree to disclose to Inner Results any circumstances that might prevent you from keeping an open mind at an Inner Results training  
  • I acknowledge and understand that the non refundable cancellation fee may only be applied to a future certification training with Inner Results within two (2) years from the date of the enrolment agreement, and provided such courses are scheduled.  

Cancellation & Refund Policy:  

  • 1 day events are non refundable. You may transfer your booking to a future training within six (6) months of the course date provided you give us at least 48hrs notice prior to the event. If no notice is given, or you do not show up for your event, your enrolment is non transferrable and no refund will be given.
  • In the above terms of enrolment, there are some points about cancellation—they are part of this cancellation policy. When you enrolled for this training, you had available coaching support from a coach/trainer (whether you have chosen to use it or not). The refund policy is based on that support as well as the training materials you received when you enrolled (if any).  
  • You have acknowledged in the above terms of enrolment that the non-refundable cancellation fee may only be applied to a future certification training with Inner Results for two (2) years from the date of the enrolment agreement. You can choose to extend this by paying the current rollover fee (Current rollover fee is $500.00 per certification training).  
  • If you decide not to attend the certification training you have initially enrolled into, as long as we are informed two (2) months or more before the start of the certification training, then a refund of everything except the deposit (for that training) and a $1500 minimum cancellation fee per training, will be given. The refund given will be refunded using the same method as the payment towards the training was made. If the training you have enrolled in is within two (2) months.
  • Cooling off – 7 days: in your enrolment agreement, you have seven (7) days to change your mind and have your deposit refunded. After that time, these cancellation policies apply. Please note, if you were given or sent any books, manuals, CD collections, USB, electronic materials, etc. as part of your deposit, the refund can only occur after returning these to our office. The product needs to be in perfect condition, otherwise we need to adjust the refund.  
  • If you have placed an amount toward a training you have enrolled into, and that amount is less than or is the same amount as the deposit, then no refund will be given, regardless of when your cancellation is lodged.  
  • You may have entered into a payment plan and received a discount. You must keep the payments current. Failure to do so will result in you being required to pay the full price for the training and/or pay a penalty.  
  • If you cancel your enrolment within or less than two (2) months of the start of the training that you have initially enrolled into, then no refund will be given, and your complete payment will be brought forward to the next training of your choice (within maximum 2 years or less from the date of the first payment (known as deposit)). You may also decide to purchase product up to the value of the amount paid, less the amount of the deposit and a $1500 cancellation fee.  
  • If you decide, during the live training, that the training is not for you, as long as you let us personally know before the end of the training, we will refund the entire tuition fee, less the deposit. The refund of the tuition fee will only be made after you return the manual and any other training material given by us at the beginning of the training. Any claims made after the completion of the event are not valid.  
  • If you don’t show up at the training or abandon the training at any point during the training, no refund is due. The cancellation fee is in this case 100% of the amount paid. If you fail to attend a specific training without notifying us then there will be no refund due to you.
  • If, during the seminar you are found unfit to participate in this training (or disruptive) by a representative and/or staff member of Inner Results, you will be required to leave the training immediately. No questions or discussions will be entered into, and Inner Results representatives and/or staff will be the sole judge. In this case, no refunds will be given. All training material including manuals are to be handed back to us on the spot.  
  • In the case of a national emergency, an Act of God, terrorism or a natural disaster, or any other unforeseen circumstances such as Covid 19 or other public health concerns, trainings dates or locations may be changed. This includes delivery of the training online or electronically. In this case, no refund will be due. The credit may be transferred to another training or used to purchase product.


Product (Books, Audio and Video CD/DVD/USB/Digital Products):  

No refund will be given for CDs, DVDs or mp3 media (including USB sticks) for any reason, unless the product is defective. In this case, we will replace it free of charge. All sales are final.